For product teams who do their own research

Great research deserves a better ending than a Notion document.

Most research never makes it to the roadmap

There are lots of ways to do customer research. Surveys, interviews, support tickets, sales calls. And there's plenty of software promising to help you make sense of it all. You've probably tried some. Yet, here you are.

Unfortunately, most research tools are built for researchers. Not for the people who actually have to ship.

They're great at storing findings. Organizing transcripts. Tagging highlights. But if you're a product team without a dedicated researcher, you don't need a repository. You need something that takes what you learned and turns it into something your team can actually build from.

That's what Peridot does.

That's what Peridot does.

Step 1

Set your research goals

Tell Peridot what you want to find out before you start. It keeps every insight tied to that question so nothing irrelevant clutters your findings.

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0 charactersOutput: HTML

Step 1

Set your research goals

Tell Peridot what you want to find out before you start. It keeps every insight tied to that question so nothing irrelevant clutters your findings.

0 charactersOutput: HTML

Step 2

Centralize your customer feedback

Upload recordings or connect Zendesk, Gong, Intercom and Typeform. Everything lands in one place instead of scattered across your desktop and inbox.

Step 2

Centralize your customer feedback

Upload recordings or connect Zendesk, Gong, Intercom and Typeform. Everything lands in one place instead of scattered across your desktop and inbox.

Step 3

Surface what your customers need

Peridot reads every conversation and pulls out the pain points, feature requests and patterns. You never have to tag a transcript again.

Opportunities

Smarter AI, sharper results

Unlock actionable insights with our advanced Intelligence AI to maximize your potential.

Bug Reports

Faster delivery, delighted customers

Boost efficiency and satisfaction with optimized delivery that meets every expectation.

Feature requests

More channels, stronger connections

Reach your audience everywhere with seamless multichannel engagement tailored for growth.

Pain points

Uncertainty around total repayment cost

User struggles to understand how interest accrues over time and whether a lower monthly payment actually results in paying more overall.

Opportunities

Smarter AI, sharper results

Unlock actionable insights with our advanced Intelligence AI to maximize your potential.

Bug Reports

Faster delivery, delighted customers

Boost efficiency and satisfaction with optimized delivery that meets every expectation.

Feature requests

More channels, stronger connections

Reach your audience everywhere with seamless multichannel engagement tailored for growth.

Pain points

Uncertainty around total repayment cost

User struggles to understand how interest accrues over time and whether a lower monthly payment actually results in paying more overall.

Step 3

Surface what your customers need

Peridot reads every conversation and pulls out the pain points, feature requests and patterns. You never have to tag a transcript again.

Opportunities

Smarter AI, sharper results

Unlock actionable insights with our advanced Intelligence AI to maximize your potential.

Bug Reports

Faster delivery, delighted customers

Boost efficiency and satisfaction with optimized delivery that meets every expectation.

Feature requests

More channels, stronger connections

Reach your audience everywhere with seamless multichannel engagement tailored for growth.

Pain points

Uncertainty around total repayment cost

User struggles to understand how interest accrues over time and whether a lower monthly payment actually results in paying more overall.

Step 4

From insights to shipped features

Select your findings and generate a PRD, presentation, or Linear tickets directly. Your team gets context and customer evidence attached to every single item.

Asana
Google Docs
Google Slides
Linear
Jira
Asana
Google Docs
Google Slides
Linear
Jira
Asana
Google Docs
Google Slides
Linear
Jira
Asana
Google Docs
Google Slides
Linear
Jira

Step 4

From insights to shipped features

Select your findings and generate a PRD, presentation, or Linear tickets directly. Your team gets context and customer evidence attached to every single item.

Asana
Google Docs
Google Slides
Linear
Jira
Asana
Google Docs
Google Slides
Linear
Jira

Peridot turns your customer research into PRDs and tickets automatically

You do the interviews. You find the patterns. Then you spend hours writing it all up and half of it gets lost before your next planning meeting. Peridot connects your research directly to the tickets and PRDs your team ships from.

Set your research goals

Sync your calls, tickets, and surveys

Surface what customers actually need

Generate PRDs and tickets, ready to ship

Set your research goals

Step 1

Tell Peridot what you want to find out before you start. It keeps every insight tied to that question so nothing irrelevant clutters your findings.

0 charactersOutput: HTML
0 charactersOutput: HTML

Centralize your customer feedback

Step 2

Upload recordings or connect Zendesk, Gong, Intercom and Typeform. Everything lands in one place instead of scattered across your desktop and inbox.

Surface what your customers need

Step 3

Peridot reads every conversation and pulls out the pain points, feature requests and patterns. You never have to tag a transcript again.

Opportunities

Smarter AI, sharper results

Unlock actionable insights with our advanced Intelligence AI to maximize your potential.

Bug Reports

Faster delivery, delighted customers

Boost efficiency and satisfaction with optimized delivery that meets every expectation.

Feature requests

More channels, stronger connections

Reach your audience everywhere with seamless multichannel engagement tailored for growth.

Pain points

Uncertainty around total repayment cost

User struggles to understand how interest accrues over time and whether a lower monthly payment actually results in paying more overall.

Opportunities

Smarter AI, sharper results

Unlock actionable insights with our advanced Intelligence AI to maximize your potential.

Bug Reports

Faster delivery, delighted customers

Boost efficiency and satisfaction with optimized delivery that meets every expectation.

Feature requests

More channels, stronger connections

Reach your audience everywhere with seamless multichannel engagement tailored for growth.

Pain points

Uncertainty around total repayment cost

User struggles to understand how interest accrues over time and whether a lower monthly payment actually results in paying more overall.

From insights to shipped features

Step 4

Select your findings and generate a PRD, presentation, or Linear tickets directly. Your team gets context and customer evidence attached to every single item.

Asana
Google Docs
Google Slides
Linear
Jira
Asana
Google Docs
Google Slides
Linear
Jira

Common questions from product teams

Clear answers on integrations, security, and how Peridot fits into your product workflow

How is Peridot different from just using Notion or Google Docs?
What sources can I connect to Peridot?
Do I need a dedicated researcher to get value from this?
How does Peridot generate PRDs, presentations, and Linear tickets?
Is my customer data secure?
How long does it take to get set up?

Your research is only useful if it ships.

Your research is only useful if it ships.

Your research is only useful if it ships.